Privacy Policy

1. Information we collect

• Account details: name, email, mobile number and password (stored securely).
• Business details: business name, type, city, pincode, WhatsApp number, services, prices, hours and Brand Kit.
• Meta and Google connection details, including access tokens, stored encrypted.
• Uploads: photos, logos, videos and documents.
• Chat messages with our support chatbot and team.
• Device and usage data: browser, device type, pages used and actions taken.
• Agent lead data: shop and owner details collected by our field agents with the owner's permission.
• Candidate data: first name, photo, state, city, role, salary range, age and mobile number shared by job seekers.

2. Why we use it

We use personal data to provide and improve the Service, process orders and invoices, give support, keep the platform secure and meet legal duties.

Where we rely on consent under the Digital Personal Data Protection Act, 2023, you can withdraw consent at any time by emailing us. Withdrawal does not affect processing already done.

Meta data is used only to publish and show analytics for features you choose. It is not used for advertising and is not sold.

3. Cookies

We use cookies and similar storage to keep you logged in, remember preferences such as language and theme, and measure usage through analytics.

4. Who we share with

We share data only with service providers that process it for Adskel: hosting, database, AI model providers, email delivery and analytics. They may use it only to provide services to us.

5. Personal data about other people

When you upload candidate photos, customer messages, contact lists or photos of people, you confirm you have the right and consent to do so, and you are responsible for it.

6. Where stored

Data is stored with our hosting and database providers on secure cloud infrastructure, which may be located inside or outside India.

7. How long we keep it

We keep personal data while your account is active and as needed to provide the Service. After deletion, we remove personal data within 30 days, except records the law requires us to keep, such as GST invoices and refund records.

8. Your rights

• Access your personal data
• Correct inaccurate data
• Erase your data
• Withdraw consent
• Nominate a person to exercise your rights

9. Deleting your data

Follow our Data Deletion Instructions to delete your account and data.

10. Security

We use encryption in transit, encrypted storage of tokens, access controls and audit logs. No system is fully secure, so please keep your login safe.

11. Children

Adskel is not for anyone under 18. We do not knowingly collect data from children.

12. Marketing messages

We send marketing messages only if you opt in. We contact you on WhatsApp only with your consent, and you can opt out at any time.

13. Grievance Officer

For complaints about personal data, contact our Grievance Officer at Support@Adskel.com or by post at 1st Floor, Kumar World, Kharadi IT Bridge, Pune 411036, Maharashtra, India. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

14. Changes

We may update this policy and will show the new date at the top. Material changes are notified by email or in the app.

15. Contact

Adskel (i Smart), 1st Floor, Kumar World, Kharadi IT Bridge, Pune 411036, Maharashtra, India.

Email: Support@Adskel.com